Privacy Policy for Lunetts

At Lunetts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, delivery address, and email address, provided when placing an order or contacting us.

• Transaction Information: Details of your purchases, including product selection, order date, and payment method.

• Technical Information: IP address, browser type, and usage data collected through cookies to improve website functionality.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders within 48 hours.

• Communicate with you about your orders, offers, or promotions.

• Improve our website’s functionality and customer experience.

• Comply with legal obligations and resolve disputes.

3. Payment and Delivery

All payments for Lunetts products are made using the cash on delivery (COD) method. We offer free delivery for all orders within Morocco.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Delivery Partners: To ensure your order is delivered to the correct address within the promised timeframe.

• Service Providers: For website hosting, analytics, or marketing purposes.

• Legal Authorities: When required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand how you use our website and provide you with relevant content. You can disable cookies through your browser settings, but this may affect website functionality.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data, subject to legal and operational requirements.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Lunetts
Email: support@lunetts.com
Phone: +212700585227