Everything you need to know before you order.

Choose your frame, add it to your bag, and complete the checkout form. Confirm your contact details carefully so the delivery team can reach you.

LUNETT’S offers free delivery across Morocco for eligible orders. The final delivery details are shown at checkout.

Most confirmed orders arrive in 24–48h. Timing can vary by city, weekends, public holidays, and courier availability.

Payment on delivery is available for eligible orders. The available options are always shown before you confirm checkout.

Where available with the courier, you can check the model and fit before completing payment. Keep the product in original condition if you need support afterward.

Rectangular frames bring structure, oval frames feel softer and more relaxed, and cat-eye frames create a bolder lifted profile. Explore the collection by shape or send us a message for help.

UV protection depends on the specific product. Check the product description and details for the exact lens information before ordering.

Yes, contact us with your order number and the model you want instead. The team will confirm availability and the exchange process. Delivery costs may apply.

Contact LUNETT’S within 3 days of delivery with your order number, product name, and request. The item should remain unused and in original condition.

Contact us as soon as possible. We can update details before dispatch when the order has not yet been handed to the courier.

Use the Track your order page and send your order number with the phone number used at checkout. We will confirm the latest delivery status.

Send us the model you like, your city, and any question about shape, lens color, delivery, or fit. We will help you choose clearly.